{"id":10480,"date":"2023-04-04T14:06:16","date_gmt":"2023-04-04T14:06:16","guid":{"rendered":"https:\/\/imm.ong\/?p=10480"},"modified":"2023-04-04T17:21:15","modified_gmt":"2023-04-04T17:21:15","slug":"empatia-tambem-faz-parte-do-cuidado-nos-hospitais","status":"publish","type":"post","link":"https:\/\/imm.ong\/en\/humanidade\/empatia-tambem-faz-parte-do-cuidado-nos-hospitais\/","title":{"rendered":"Empatia tamb\u00e9m faz parte do cuidado nos hospitais"},"content":{"rendered":"[vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none”][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text]O que \u00e9 o cuidar para voc\u00ea?\u00a0<\/span>\u00a0<\/span><\/p>\n

J\u00e1 parou para pensar o que envolve o processo de cura?\u00a0<\/span>\u00a0<\/span>[\/vc_column_text][vc_column_text]Muito al\u00e9m do bem-estar do corpo f\u00edsico, a cura tamb\u00e9m<\/span> \u00e9 <\/span>sobre a <\/span>alma. A mente, o emocional e o corpo caminham juntos no processo de melhora de uma pessoa, e por isso, ao atender algu\u00e9m, \u00e9 necess\u00e1rio amparar todas estas <\/span>partes<\/span>.<\/span><\/span>\u00a0<\/span>[\/vc_column_text][vc_column_text]Profissionais da sa\u00fade atuam diretamente, e diariamente, com a sa\u00fade e o tratamento de pacientes<\/span>. Em ambiente<\/span>s<\/span> onde a base \u00e9 a confian\u00e7a, os profissionais<\/span> precisam <\/span>ter empatia e criar v\u00ednculo<\/span> com cada pessoa que entra na <\/span>i<\/span>nstitui\u00e7\u00e3o,<\/span> estabelecendo<\/span> um lugar de apoio para <\/span>todas elas<\/span>.<\/span><\/span>\u00a0<\/span>[\/vc_column_text][vc_column_text]A constru\u00e7\u00e3o de rela\u00e7\u00e3o <\/span>d<\/span>e confian\u00e7a <\/span>entre os profissionais da sa\u00fade e pacientes existe desde o seu<\/span> p<\/span>rimeiro<\/span> contato<\/span>. Por<\/span> isso h\u00e1 uma grande necessidade <\/span>de o<\/span> paciente <\/span>acreditar <\/span>no processo, e o mais importante: nos seus cuidadores.<\/span><\/span>\u00a0<\/span>[\/vc_column_text][vc_column_text]Durante a pandemia de covid-19, esse primeiro contato<\/span> e os contatos seguintes<\/span> fo<\/span>ram<\/span> totalmente <\/span>alterados<\/span>.<\/span> O profissional passou a andar paramentado e quase irreconhec\u00edvel perante os pacientes atendidos. Era di<\/span>f\u00edcil para eles saber qual profissional havia passado por sua ala de atendi<\/span>mento, pois seu rosto estava coberto por diferentes tipos de m\u00e1scaras e prote\u00e7\u00f5es.<\/span><\/span>\u00a0<\/span>[\/vc_column_text][vc_gallery type=”image_grid” images=”10484,10482,10483″ image_grid_loading=”default” layout=”3″ item_spacing=”3px” gallery_style=”7″ load_in_animation=”none”][vc_column_text]Pensando nessa dificuldade, a IMM teve uma ideia sensacional: produzir crach\u00e1s aumentados e com fotos dos profissionais sorrindo. Dessa forma, o contato do olhar e express\u00e3o era estabelecido e <\/span>o paciente tamb\u00e9m conseguiria reconhecer o profissional que e<\/span>stava \u00e0 sua frente.<\/span><\/span>\u00a0<\/span>[\/vc_column_text][vc_column_text]\u00c9 a <\/span>partir do acolhimento e empatia que o paciente se sente pertencente e bem cuidado<\/span>. O<\/span>\u00a0<\/span>atendimento humanizado consiste, justamente, em preencher esta lacuna de<\/span>\u00a0receber<\/span> e atender todas as queixas e necessidades do paciente, sejam elas f\u00edsicas e mentais.\u00a0<\/span><\/span>\u00a0<\/span>[\/vc_column_text][vc_column_text]A humaniza\u00e7\u00e3o \u00e9 um processo que atua nos <\/span>princ\u00edpios do relacionamento pessoa<\/span>l<\/span>, interpessoal e institucional aplicados nas rela\u00e7\u00f5es de trabalho <\/span>d<\/span>e uma unidade de sa\u00fade<\/span>. <\/span>Esse processo est\u00e1<\/span> relacionado \u00e0 valoriza\u00e7\u00e3o da sa\u00fade f\u00edsica, e principalmente emocional, <\/span>tant<\/span>o <\/span>do paciente como o comportamento do profissional na <\/span>institui\u00e7\u00e3o<\/span>.<\/span><\/span>\u00a0<\/span>[\/vc_column_text][vc_gallery type=”image_grid” images=”10487,10489,10488″ image_grid_loading=”default” layout=”3″ item_spacing=”3px” gallery_style=”7″ load_in_animation=”none”][vc_column_text]Por termos atua\u00e7\u00e3o h\u00e1 anos em hospitais, conseguimos diagnosticar esta<\/span> necessidade. A partir dela,<\/span> levamos<\/span> oficinas <\/span>culturais que trabalham a<\/span> humaniza\u00e7\u00e3o <\/span>a fim <\/span>de valorizar<\/span> e entender as demandas<\/span> d<\/span>os pacientes<\/span>, seus familiares<\/span> e <\/span>d<\/span>os <\/span>profissionais <\/span>das<\/span> unidades de sa\u00fade<\/span>. Nosso objetivo \u00e9<\/span> \u00fanico e simples: <\/span>resgatar a import\u00e2ncia das rela\u00e7\u00f5es humanas<\/span>.<\/span><\/span>\u00a0<\/span>[\/vc_column_text][vc_column_text]Leia tamb\u00e9m sobre como as videochamadas resgataram o contato e conex\u00e3o entre aqueles isolados aqui<\/a><\/strong>.<\/p>\n

Assista ao document\u00e1rio Humanidade<\/a>, projeto que documenta a a\u00e7\u00e3o das videochamadas em hospitais e institui\u00e7\u00f5es p\u00fablicas durante a pandemia.[\/vc_column_text][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"

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